Training and Development; Products and services training
Product trainings can either be a part of onboarding for new comers or can be available for any
employees who need refreshers on the products and services the organization offers.
This type of training can also be used to educate staff on newly introduced products, services or features
so they are always up to date.
A training and development program allows organization to strengthen those skills that each
employee needs to improve. This helps reduce any identified weak links within the company
who rely heavily on others to complete basic work tasks. Companies can design a good training
and development regime by first identifying and analyzing training gaps amongst its workforce.