Training and Development; How important is this?
The importance of the subject cannot be over emphasized, for serious organizations who intend
to maximize the potentials of their greatest asset’s (the Employee), they need not handle the
issues of training and development with kid’s gloves.
Wikipedia defines productivity as ‘various measures of the efficiency of production.
A productivity measure is expressed as the ratio of output to inputs used in a production
process, i.e. output per unit of input. Productivity is a crucial factor in production performance of
firms and nations.’’
Based on the above, we can see that outcomes are determined by inputs, therefore, the quality
of input put into the production process are as important as the amount of learning deployed to
assist in this regards.
Training, refers to the act of teaching, or developing in oneself or others, any skills and
knowledge that relate to specific useful competencies. Training has specific goals of improving
one’s capability, capacity, productivity and performance.
Development equally is a process that creates growth, progress, positive change or the addition
of physical, economic, environmental, social and demographic components.
Organizations regardless of the size needs to embrace the learning culture in order to see
growth and advancements. The various salient importance of learning in an organization are as
Improved employee performance – the employee who receives the necessary training is
more able to perform in their job. The training will give the employee a greater understanding of
their responsibilities within their role, and in turn build their confidence. This confidence will
enhance their overall performance and this can only benefit the company. Employees who are
competent and on top of changing industry standards help your company hold a position as a
leader and strong competitor within the industry.
Improved employee satisfaction and morale – the investment in training that a company
makes shows employees that they are valued. The training creates a supportive workplace.
Employees may gain access to training they wouldn’t have otherwise known about or sought out
themselves. Employees who feel appreciated and challenged through training opportunities may
feel more satisfaction toward their jobs.
Addressing weaknesses – Most employees will have some weaknesses in their workplace
skills. A training program allows you to strengthen those skills that each employee needs to
improve. A development program brings all employees to a higher level so they all have similar
skills and knowledge. This helps reduce any weak links within the company who rely heavily on
others to complete basic work tasks. Providing the necessary training creates an overall
knowledgeable staff with employees who can take over for one another as needed, work on
teams or work independently without constant help and supervision from others.
Consistency – A robust training and development program ensures that employees have a
consistent experience and background knowledge. The consistency is particularly relevant for
the company’s basic policies and procedures. All employees need to be aware of the
expectations and procedures within the company. Increased efficiencies in processes result in
financial gain for the company.
Increased productivity and adherence to quality standards – Productivity usually increases
when a company implements training courses. Increased efficiency in processes will ensure
project success which in turn will improve the company turnover and potential market share.
Increased innovation in new strategies and products – Ongoing training and upskilling of
the workforce can encourage creativity. New ideas can be formed as a direct result of training
Reduced employee turnover – staff are more likely to feel valued if they are invested in and
therefore, less likely to change employers. Training and development is seen as an additional
company benefit. Recruitment costs therefore go down due to staff retention.